Cookie Policy
Last Updated: March 2026
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COMPANY INFORMATION
Eco Heat Surge (Yorkshire) Ltd
5 Princess Grove, Tankersley, Barnsley, England, S75 3BG
Company Registration Number: 16201574
Email: info@ecoheatsurge.com
Phone: 07988 622760
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RELATED DOCUMENTS
Please also review:
• Privacy Policy - How we handle your personal data
• Terms of Service - Terms governing use of our services
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1. INTRODUCTION
This Cookie Policy explains how Eco Heat Surge (Yorkshire) Ltd ("we", "us", "our") uses cookies and similar technologies on our website (ecoheatsurge.com).
By using our website, you consent to the use of cookies in accordance with this Cookie Policy. If you do not agree to our use of cookies, you should change your browser settings accordingly or refrain from using our website.
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2. WHAT ARE COOKIES?
Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners.
Cookies allow websites to:
• Remember your preferences and settings
• Understand how you use the website
• Improve your browsing experience
• Provide relevant content and advertising
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3. TYPES OF COOKIES WE USE
3.1 Essential Cookies
These cookies are necessary for our website to function properly. They enable basic functions like page navigation, access to secure areas, and form submissions.
Wix Cookies
Our website is built on the Wix platform. Wix sets essential cookies to ensure the website functions properly. These include:
• Session management cookies
• Security cookies
• Content delivery network (CDN) cookies
Examples:
• Session cookies (expire when you close your browser)
• Security cookies (prevent fraudulent activity and cross-site request forgery)
• Load-balancing cookies (distribute traffic evenly)
Legal Basis: These cookies are essential for the website to operate and do not require your consent.
You cannot disable these cookies through our cookie banner as they are essential for the website to function.
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3.2 Analytics Cookies
We use analytics cookies to understand how visitors interact with our website. This helps us improve our site and services.
Google Analytics
We use Google Analytics to collect information about:
• Number of visitors to our website
• How visitors found our website (e.g., search engines, direct visits, referrals)
• Pages visited and time spent on each page
• Device type, browser, and operating system
• Geographic location (country/city level only)
Data Collected:
• IP address (anonymized)
• Browser type and version
• Pages viewed
• Time spent on pages
• Referring website
Retention Period: Data is retained for 26 months, after which it is automatically deleted.
Opt-Out: You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.
Legal Basis: Your consent (which you provide through our cookie banner).
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3.3 Advertising Cookies
We do not currently use advertising cookies. If we implement advertising in the future (e.g., Google Ads, Facebook Ads), we will:
• Update this Cookie Policy
• Obtain your consent through our cookie banner before setting any advertising cookies
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3.4 Functional Cookies
These cookies enable enhanced functionality and personalization, such as:
• Remembering your preferences (e.g., language, region)
• Remembering information you've entered in forms
• Providing enhanced features like live chat (if implemented)
Legal Basis: Your consent (which you provide through our cookie banner).
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4. THIRD-PARTY COOKIES
Some cookies on our website are set by third-party services that appear on our pages.
Current Third Parties:
• Wix: Website hosting platform (essential cookies)
• Google Analytics: For website analytics
We do not control how third parties use cookies. Please refer to the third parties' websites for more information:
• Wix Privacy Policy
• Google Privacy Policy
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5. HOW LONG DO COOKIES LAST?
Session Cookies:
These are temporary cookies that expire when you close your browser.
Persistent Cookies:
These remain on your device for a set period or until you delete them. Common retention periods:
• Essential cookies (Wix): Up to 2 years
• Analytics cookies: Up to 26 months
• Functional cookies: Up to 12 months
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6. MANAGING YOUR COOKIE PREFERENCES
6.1 Cookie Banner
When you first visit our website, you will see a cookie banner that allows you to:
• Accept all cookies
• Reject non-essential cookies
• Customize your cookie preferences
You can change your cookie preferences at any time by clicking the "Cookie Settings" link in our website footer.
6.2 Browser Settings
You can also control cookies through your browser settings. Most browsers allow you to:
• View which cookies are stored
• Delete all or specific cookies
• Block cookies from specific websites
• Block all third-party cookies
• Block all cookies entirely
How to manage cookies in common browsers:
Google Chrome:
Settings → Privacy and security → Cookies and other site data
Mozilla Firefox:
Settings → Privacy & Security → Cookies and Site Data
Safari:
Preferences → Privacy → Manage Website Data
Microsoft Edge:
Settings → Cookies and site permissions → Manage and delete cookies
Please note: Blocking or deleting cookies may impact your experience on our website and limit functionality.
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7. DO NOT TRACK SIGNALS
Some browsers include a "Do Not Track" (DNT) feature that signals to websites that you do not want your online activity tracked. Our website does not currently respond to DNT signals, as there is no industry-wide standard for how to respond to such signals.
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8. COOKIES WE USE - DETAILED LIST
Essential Cookies
These cookies are set automatically and cannot be disabled.
Cookie Name Provider Purpose Duration
svSession -*Wix Identifies unique visitors and tracks sessions 2 years
hs -*Wix Security cookie Session
XSRF-TOKEN *Wix Security - prevents cross-site request forgery Session
incap_ses_* -Wix (Incapsula) Security and performance Session
visitorId -*Wix (Incapsula) Security and bot detection 1 year
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Analytics Cookies
Cookie Name Provider Purpose Duration
_ga Google Analytics Distinguishes unique users 2 years
_gid Google Analytics Distinguishes unique users 24 hours
_gat Google Analytics Throttles request rate 1 minute
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Advertising Cookies
We do not currently use advertising cookies.
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9. UPDATES TO THIS COOKIE POLICY
We may update this Cookie Policy from time to time to reflect changes in:
• The cookies we use
• Cookie regulations and laws
• Our website functionality
• Third-party services we use
Any changes will be posted on this page with an updated "Last Updated" date.
Significant changes (such as implementing advertising cookies) will be communicated through:
• A prominent notice on our website
• An updated cookie banner requiring new consent
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10. CONTACT US
If you have any questions about our use of cookies, please contact us:
Eco Heat Surge (Yorkshire) Ltd
5 Princess Grove, Tankersley, Barnsley, England, S75 3BG
Email: info@ecoheatsurge.com
Phone: 07988 622760
For information about how we handle your personal data, please see our Privacy Policy.
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11. USEFUL LINKS
For more information about cookies and how to manage them:
• About Cookies
• All About Cookies
• Your Online Choices - Opt out of behavioral advertising
• ICO Guidance on Cookies
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END OF COOKIE POLICY